The workers were gentlemen, did a great job with clean up, and I will use them again and recommend them to family and friends.
We met this great company when we attended the home show at Turning Stone. They came and we discuss a lot of things and choose the windows that would work for our home. Unfortunately with the Covid-19 everything came to a halt. But on June 5th they were able to start working again. We have never met a nicer group of workers. They even went as far as helping Woody put the shades back up at the new windows. We had 18 windows removed and new ones installed. This group of guys started at 9 am and were finished and cleaned up by 3:30. When I say cleaned up I mean cleaned up there was not one speck of dirt or garbage anywhere. We would highly recommend this company to anyone. We just love our new windows. Sincerely, Woody and Cathy Kessler
We recently had 14 windows replaced and are so happy with the results. Our old windows were all very hard to see out of due to Argon between the windows leaking out, now it is so nice to be able to look out of clear windows. The whole C.Michael's team was terrific from the salesman to the installers, who by the way installed 14 windows in 6 hours!! I will recommend C.Michael to everyone I talk to.
They did a great job doing my windows and were nice and fast-paced but did very well. They got here around 12:45 and left a little before 4:30. Everything was put in and caulked VERY WELL. Can't even tell the gaps where the old windows were. They were all nice. My old kitchen window was a pain but they got it and their were gaps and they stuck extra insulation in there and then continued to finish up the window. I had shelves in my kitchen window and it made indents where they were and they made strips to make fit in there I didn't think they would do that I was very pleased. I would definitely recommend these guys for any Reno's you are doing.
Your company put in new windows at my house at 67 Steel Street in Auburn NY a little over a month ago, we couldn't be happier with the work that was done. We've been in our house 10 years and this is the first time we've been able to open all our windows. The crew did an outstanding job and had all ten windows installed in 3 and a half hours. I will highly recommend your company to anyone who needs new windows or any other home improvement work that your company offers. Thank You so much!! Tim Kaiser
I had new siding and gutters and five new windows replaced in my home. Chansey and all of his crew were wonderful. Each and every one of those men did such a great job and they all worked so well together. I was very impressed with all of them. They were also very kind and respectful as well. I am very pleased with how my home came out. It looks absolutely beautiful. Thank you C. Michael for a great job. Julie M.
I recently had my home resided by C.Michael Exteriors and couldn't have been more pleased! It was a very pleasant experience from start to finish, even in the middle of the COVID Pandemic. All of the staff at the company followed the safety precautions when I first spoke to a salesman and looked at the samples. When the crew arrived to start the project, they were all very professional throughout the week. They continued to work hard throughout the 90 plus temperatures. I especially want to commend Adam who oversaw the work. He was a perfectionist when working on my home and answered any questions or concerns I had. This was the first time I undertook such a large project, and all went so smoothly with no issues. I can't stop looking at my beautiful home and would highly recommend C. Michael Exteriors to anyone looking to reside their home!
Final Product /Installation grade: A Communication - pre-installation: C- - We were told that the job would start within 4-6 weeks. Actual time: 9 weeks. This was likely COVID-19 related, which is understandable. We started calling the office on week 5 to get an estimate on job start. We made 3 calls over a 10 day period and were finally were contacted with updated information a few days after the 3rd call. We eventually received a letter indicating a pushed-back start date, but this was well after we already knew this. - During the measurement phase, the foreman indicated that the existing wood soffits would be removed and replaced with their product. Additionally, the vents on either side of the attic would be covered up to allow for optimal air flow from the new soffit vents to the roof vent. Installation: A - I randomly asked the crew chief about the soffits. He said that their product would be placed directly over the existing wood soffits. We agreed to cut extra vents prior to installation. Also, the vents on either side of the attic were treated and left open/active, counter to what I had been told during the initial measurements of pre-installation. -+ The crew does do a great job of clean-up at job completion. For the majority of jobs, which may take 5 days or so, this would likely be perfectly fine as-is. Our particular installation took 2 weeks. I typically walk barefoot in my yard, as do the neighborhood children that pass through here. I would take nightly walk-arounds to inspect the work of the day. I regularly found a handful (not 1 or 2 - a handful) of 3" nails on the ground, as well as screws. The band-saw used for cutting materials to size was moved to various positions around the house. There were sharp corners left behind. My position is that a 5-10 minute nightly clean-up routine would help to alleviate the majority of these. Again, this should take nothing away from the crew, who did an all-around excellent job. This should be a company-wide policy, not left up to the individual crews. + On day one of installation, our landline phone lost service. To his credit, the crew chief made several efforts to fix it, but was unsuccessful. They graciously acknowledged that they would cover the cost of repair. Fortunately, the phone company repaired the issue without cost. + There were regular quick progress updates with the crew chief of what was covered for that day, as well as to address any concerns that we had. Crew: A + This is hard work. The four crew members were prompt, courteous and did their jobs exceptionally well. + Some existing windows were installed without insulation. This was pointed out to us and they took care of it! + On the one hand, you *definitely* know that new siding is going up on your house, on the other hand, the crew is very independent and unobtrusive. + The crew chief was excellent with communication and handling our concerns.
To the Staff at C. Michael Exteriors, This e mail is to let you know how wonderful my new windows are! I waited a long time to make the decision to replace my old cracked, rotted windows that didn't open properly, didn't stay open, and were terribly drafty in the winter. As a fastidious house keeper, who can't stand clutter and disarray, it would drive me crazy to have to look through my old dirty windows. I couldn't clean them, because they didn't tilt in where I could reach them, and several could only be opened from the top, and not the bottom. Last year I had my house power washed and painted. What a mess it left behind on the old windows. They were like trying to look through waxed paper. Now my windows are new and sparkling clean. They open and close with ease, and tilt in for very easy cleaning. They make a huge difference in the inside and outside appearance of my home. In addition to my satisfaction with the windows themselves, the team of installers was most impressive. They worked together like a well-oiled machine, each knowing their role. It was like watching 12 "Spider-men" scaling the inside and outside simultaneously, making their work look effortless. They did a great job, and were polite, neat, and personable. Thank you again for the wonderful product and workmanship. This was a wonderful experience, and I would highly recommend using C. Michael Exteriors in the future! Sincerely, Susan M. Rozwod
To whom it may concern, I would like to thank Chansey and his team at C. Michael Exteriors for providing exceptional service with the purchase and installation of new windows in my home. This was my first time using C. Michael, but everyone was professional and made the process simple from the sales representative to the installation crew. Considering that this process took place during a pandemic, the process went fairly quick and the team kept in contact with me the whole time. Once the windows were delivered, I could not believe how quickly they installed all of them. I will be sure to use your company again in the future, and will not hesitate to recommend you to my family or friends. Thank you again for all of your help. Sincerely, Brooke Corlew