Service Manager

We are a locally owned and operated growing home improvement company looking for a full time Service Manager.



The successful candidate will have experience with vinyl siding
installation and repair, replacement window installation and repair,
general computer skills, excellent communication skills, be a good
listener, be dependable and reliable.



Must have reliable transportation, tools, flexible availability and a positive attitude.



Schedule for this position is generally M-F - occasional evening and/or weekend work may be required.



Year round work



$23/hr is negotiable depending on experience + mileage reimbursement.



Interviews being held immediately.



Responsibilities

• Manage service requests in a timely manner

• Identify customers’ needs, clarify information, resolve the issues

• Handle customer inquiries and concerns while providing excellent customer service



Skills

• General knowledge of the home improvement industry is required

• Vinyl Siding & Replacement Window Installation / Repair is required

• Customer focus and adaptability to different personality types

• Strong phone and verbal communication skills along with active listening is required

• Strong organization skills

• Experience using CRM systems a plus but willing to train the right person with computer skills

• Ability to multi-task in a fast paced environment, set priorities and manage time effectively



Job Type: Full-time



Salary: From $23.00 per hour



Day range:

• Monday to Friday



Shift:

• Day shift



Education:

• High school or equivalent (Preferred)



Experience:

• Vinyl Siding & Replacement Window Installation: 5 years (Required)



Work Location: In person



Call for confidential interview 315-454-5626 ask for Amy